Customer Service/Export Administrator

Job Title: Shipping/Purchasing Administrator
Rate : Up to 26k/28k pro rata
Location: Bromborough

Temp 2 Months – Immediate Start

Aspion are currently recruiting on behalf of our well-established client based in the Wirral area whoa re looking for an immediate Customer Service/Export Administrator to join their team on a permanent basis.

The Administrator is responsible for coordinating and supporting the daily shipping operations of the company. This includes processing shipping documentation, liaising with freight providers, ensuring compliance with regulations, and providing administrative support to ensure timely and accurate delivery of goods.

Key Responsibilities:

• Prepare and process shipping documentation including bills of lading, packing lists, commercial invoices, and export declarations.
• Coordinate domestic and international shipments in line with company policies and customer requirements.
• Communicate with carriers, freight forwarders, and couriers to schedule pickups and deliveries.
• Track shipments and proactively address any delays or issues that arise.
• Maintain accurate records of shipments and associated paperwork.
• Ensure compliance with import/export laws and regulations.
• Liaise with internal departments (sales, production, warehouse) to ensure timely order fulfillment.
• Manage and monitor inventory of shipping supplies.
• Assist with freight cost analysis and provide recommendations for cost optimization.
• Handle customer and supplier inquiries regarding shipping and delivery.

Required Skills and Qualifications:

• Proven experience in a logistics, shipping, or supply chain role.
• Strong knowledge of domestic and international shipping procedures and documentation.
• Familiarity with customs regulations and Incoterms.
• Excellent organizational and time-management skills.
• High attention to detail and accuracy.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (especially Excel) and shipping/logistics software (e.g., SAP, Oracle, or equivalent).
• Ability to multitask and work under pressure in a fast-paced environment.

Hours Monday to Friday 8am to 4.30pm

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website.