Receptionist/Secretary

Job Title: Receptionist / Administrative Assistant

Location: St Helens

Salary: £25,000

Hours: Full-time, Monday – Friday

Employment Type: Permanent

Aspion are looking for a professional and well-organised Receptionist / Administrator to join a very busy solicitors’ office in the St Helens area. This is a dual role that combines front-of-house reception duties with secretarial and administrative support for the legal team.

The ideal candidate will be the first point of contact for clients visiting or calling the office, providing a warm and professional welcome. In addition, they will assist with secretarial tasks including audio typing, document preparation, and managing electronic case files.

Key Responsibilities:

Reception Duties:

• Meet and greet clients and visitors in a professional and courteous manner.
• Handle incoming calls and emails, directing queries to the appropriate team members.
• Manage the reception area, ensuring it remains tidy and presentable.
• Book and manage meeting rooms, appointments, and client visits.
• Handle incoming and outgoing post and deliveries.

Secretarial & Administrative Duties:

• Produce accurate transcripts and legal correspondence using audio typing and digital dictation.
• Complete and maintain electronic forms and case documents.
• Support solicitors with diary management, filing, scanning, and document organisation.
• Update and manage client information within the case management system.
• Ensure confidentiality and compliance with data protection and firm policies at all times.

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line.